with Joanna Fleming
After completing your skincare consult form, you'll receive a detailed email response within 14 days with advice about your current routine (with an AM & PM routine for Mon-Sun), any insights around your concerns and recommended professional treatments.
If you plan to select more than 3 skin concerns or are experiencing persistent/complex skin concerns like acne for example, a Zoom consult is recommended to ensure the best outcome.
After completing your skincare consultation form, you'll receive an email from Joanna to schedule a 20-minute Zoom call where she'll go through your routine, concerns, recommended treatments and discuss your revised routine or changes with you. You'll also have the opportunity to ask any questions you may have about your skin or new routine, and you'll receive an email after your Zoom call with all the information discussed.
Follow-Up Consult For Existing Clients
For those who've already completed a consultation previously, follow-up consultations are designed to assist in adding or removing products from your routine, revising an existing routine after pregnancy/breastfeeding, to discuss new concerns or clarify any queries you have about your routine.
Follow-up consultations are only recommended 12 weeks or longer after your initial appointment.
For those aged 13-17, this email consultation is designed to provide advice on the most appropriate products for teenage skin and providing a simple routine for them to follow. It is recommended for this form to be completed by a parent or guardian. If a Zoom consultation is desired, you're welcome to complete the Zoom form, and you'll be contacted to arrange a time for you and your teen's virtual appointment.
Want to give the gift of great skin? Purchase a gift voucher for a Zoom consultation and you'll receive a digital voucher in your email inbox within 48 hours. The gift recipient will email Joanna to provide any details required ahead of their virtual appointment.